Our contact details

Name: Devon Breaks

Address: 2 Adams Hay Terrace, High Street, Combe Martin, EX34 0NH

Phone Number: 07786135930

E-mail: info@devonbreaks.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

 

How we get the personal information and why we have it?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To secure a booking in which we use the information that you have given us in order to contact you regarding payment or gaining access to the property.

We do not share this information with anybody outside of Devon Breaks employees, unless unlawful activity is taking place inside the property and information will be passed to correct authorities. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting 07786135930, however the booking will be terminated.

 

How we store your personal information

Your information is securely stored on an excel spreadsheet, which is password protected.

We keep your contact details for 1 month after leaving the property. After that we will then delete your information from file.

We also follow Airbnb’s policy and procedures, therefore if you have any queries regarding storing data please visit the website 

www.airbnb.co.uk for more information.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us on 07786135930 if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@devonbreaks.co.uk or call 07786135930.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk